Privacy + Safety

My personal information and medical history are important to me. Will they be safe when I join the Wana community?

Wana is committed to protecting the privacy and security of the personal information we receive and collect from you. We also believe in transparency, and we are committed to informing you about how we treat your personal information.

We collect and use the types of personal information listed above in an effort to improve your experience on the Site, to provide services to you, and to communicate with you about the information you have requested. We may also use personal information to help target specific offers to you and to help us develop and improve the Site and our services. Additionally, we may use your personal information in the following ways:

• to provide you with the services you have requested and to manage our relationship with you, including administering your account, helping you find “buddies,” suggesting content or other information we think you may find useful and taking other steps necessary to the performance of our business relationship with you
• to present and improve Wana’s content and functionality
• to personalize your experience (your information helps us to better respond to your individual needs
• to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs

We may also provide personal information about you to third parties that may offer products and services that we think you may find beneficial. Please click here to read more about this policy.

A community member is making me feel uncomfortable on the Wana App. What should I do?

We want everyone to feel welcomed, safe, and included on the Wana app, and we want it to be a positive experience for all members—you included!

If you see someone posting inappropriate content or if someone is sending you unacceptable DMs, please take the following action:

1. Report the content to Wana’s Community Management team through the “report” feature
2. When appropriate, block the community member using the “block” feature
3. Send WanaMama (Wana’s Community Manager) for support when needed

We know that mistakes happen, so the Wana App has a three-strike warning system. If someone’s content is reported by fellow Wana members three times, you will be removed from the app.

We also want community members to have agency over their own experience on Wana, so we encourage users who feel uncomfortable to use the “blocking” feature to ensure safety and a customized experience on Wana. We also want to ensure that the inappropriate user is aware of how their actions make other community members feel, which is why also encourage uncomfortable users to utilize the “report user” feature. This community is as good as you make it!

Who can see my profile?

All Wana users are able to see your profile. To limit who is able to view your profile, see “How do I block a user?”.

How do I block a user?

To block a user:
Navigate to users profile
Locate “...” icon in top right corner
Press “Block User”

How do I report a user?

To report a user:
Navigate to users profile
Locate “...” icon in top right corner
Press “Report User”